Admin and Office Fundamentals

About this course

Office administration keeps workplaces running through scheduling, records, correspondence and coordination, often without much fanfare. This course introduces the routines and organisation methods that make admin work reliable, from managing calendars and filing to coordinating bookings and prioritising a busy workload. Practise each routine in your own week, and you will quickly see the benefit.

What you will be able to do

• You'll be able to manage calendars and schedules for multiple people
• You'll be able to organise filing and document control systems
• You'll be able to coordinate travel, meetings and supplier bookings
• You'll be able to prioritise an administrative workload with confidence

Course outline

1. The Role of Office Administration

   9 min · Lesson notes, example, action task · 2-question quiz

   Administrators keep the organisation's information, people and processes moving. Good admin work is anticipatory: it prevents problems rather than only responding to them.
2. Calendars and Scheduling

   9 min · Lesson notes, example, action task · 2-question quiz

   Managing calendars for several people is a core admin skill. Good scheduling protects focus time, avoids double bookings and gives people the information they need before meetings.
3. Filing and Document Control

   9 min · Lesson notes, example, action task · 2-question quiz

   Records are only useful if people can find the right version quickly. A consistent filing structure and clear document control make information reliable and easy to retrieve.
4. Coordinating Bookings and Travel

   9 min · Lesson notes, example, action task · 2-question quiz

   Bookings and travel involve money, deadlines and many moving parts. Clear requirements, approved suppliers and a checklist reduce errors and keep trips on track.
5. Managing Your Workload

   9 min · Lesson notes, example, action task · 2-question quiz

   Admin work arrives from many directions at once. A simple system for capturing, prioritising and tracking tasks keeps you calm and responsive, even on busy days.
6. Tools you'll need

   5 min · Lesson notes, example, action task · 2-question quiz

   Most admin work can be done with tools you already have. Simple, consistent systems matter more than expensive software.
7. Careers & next steps

   5 min · Lesson notes, example, action task · 2-question quiz

   Admin skills open doors to many roles, from executive support to operations and project coordination. This lesson shows where they lead and how to check what they may be worth.
8. Final quiz and certificate

   10 questions, pass mark 8 of 10. Pass to get your Reesby Academy certificate with a verification link.