Reesby Academy · Workplace Essentials
Modern Workplace Tech Tools Certificate
Microsoft 365 and Google Workspace are the most common office suites in Australian workplaces.
About this course
Most Australian workplaces run on a handful of everyday tools: office suites, messaging and meeting apps, shared files, project boards and security settings. This course gives you a practical, confident grip on those tools, from Microsoft 365 and Google Workspace through to AI assistants, password managers and basic troubleshooting. Try each lesson in the tools your own workplace uses, and check your organisation's approved list before you start.
What you will be able to do
- You'll be able to use the core features of Microsoft 365 or Google Workspace for everyday work
- You'll be able to choose and use messaging, meeting and project board tools appropriately
- You'll be able to use AI assistants responsibly and protect confidential information
- You'll be able to apply basic security steps and fix common technical problems
Course outline
- Microsoft 365 and Google Workspace8 min · Lesson notes, example, action task · 2-question quizMicrosoft 365 and Google Workspace are the most common office suites in Australian workplaces. Both provide word processing, spreadsheets, presentations and email, and most skills transfer between them.
- Messaging and Meetings: Teams, Zoom and Slack8 min · Lesson notes, example, action task · 2-question quizMessaging and meeting tools keep teams connected, but they can also create noise. Using each tool for its purpose, with clear settings, helps you stay responsive without being overwhelmed.
- Cloud Files, Sharing and Project Boards7 min · Lesson notes, example, action task · 2-question quizShared files and project boards keep work visible and organised. Knowing how to share safely and how to track tasks on a board saves time and reduces confusion.
- AI Assistants at Work7 min · Lesson notes, example, action task · 2-question quizAI assistants can draft text, summarise documents and suggest formulas, which can save real time. They also raise privacy and accuracy questions, so you need to use them with care and within your organisation's rules.
- Security Basics: Password Managers, MFA and E-Signatures7 min · Lesson notes, example, action task · 2-question quizSimple security habits protect you and your organisation. Password managers, multi-factor authentication and approved e-signature tools prevent many common problems before they start.
- Basic Troubleshooting and Getting Help8 min · Lesson notes, example, action task · 2-question quizMany everyday tech problems can be solved with a few simple checks. Knowing these steps, and when to ask IT for help, saves time for you and your colleagues.
- Tools you'll need5 min · Lesson notes, example, action task · 2-question quizThis course relies on tools you may already have. The list below separates free options from paid ones, and reminds you that your organisation's approved tools come first.
- Careers & next steps5 min · Lesson notes, example, action task · 2-question quizConfident use of modern workplace tools supports many roles, from administration and support to project and operations work. This lesson shows where these skills lead and how to check what they may be worth.
- Final quiz and certificate10 questions, pass mark 8 of 10. Pass to get your Reesby Academy certificate with a verification link.