Reesby Academy · IT & Cyber
Phishing and Scam Awareness
Recognise and resist phishing, scams and social engineering.
About this course
Phishing and scams are designed to look routine, which is why they succeed so often. This course explains the common tactics used by email, text message and phone scammers, gives you simple red flags to notice and shows how to verify unusual requests before acting. You will also learn what to do if you make a mistake, and why a reporting culture protects everyone.
What you will be able to do
- You'll be able to identify common phishing signs in messages
- You'll be able to verify unusual payment or access requests independently
- You'll be able to respond appropriately if you click something suspicious
- You'll be able to help colleagues recognise scams without blame
Course outline
- How Phishing Works7 min · Lesson notes, example, action task · 2-question quizPhishing uses messages that impersonate a trusted person or organisation to trick people into sharing information, clicking a link or making a payment. Understanding the common patterns makes them much easier to spot.
- Red Flags in Messages7 min · Lesson notes, example, action task · 2-question quizMost phishing messages contain small mistakes or unusual features. Learning to look for these clues helps you pause before you click, reply or pay.
- Verifying Requests Independently7 min · Lesson notes, example, action task · 2-question quizVerification is the most reliable defence against scams. When a request involves money, passwords or access, confirm it through a channel you already trust, not the one in the message.
- Responding to a Mistake7 min · Lesson notes, example, action task · 2-question quizEveryone can click the wrong link or share the wrong information. What matters is responding quickly and reporting the issue, because early action limits the damage.
- Building a Healthy Reporting Culture7 min · Lesson notes, example, action task · 2-question quizScams succeed when people feel embarrassed to speak up. A healthy reporting culture encourages quick reporting, supports people who make mistakes and helps teams learn from attempts.
- Tools you'll need5 min · Lesson notes, example, action task · 2-question quizYou can protect yourself with tools many people already have. Most protection comes from settings, habits and verification, not expensive software.
- Careers & next steps5 min · Lesson notes, example, action task · 2-question quizScam awareness is valued across most workplaces, and it leads to specialist roles in cyber security. This lesson shows where the skill can lead and how to check what it may be worth.
- Final quiz and certificate10 questions, pass mark 8 of 10. Pass to get your Reesby Academy certificate with a verification link.