Reesby Academy · Industry Starters
Real Estate Admin Basics
Support property teams with accurate admin and records.
About this course
Real estate runs on paperwork, timing and trust. This course shows you how a typical real estate team works, how listing and property records are kept accurate, how to manage appointments and enquiries, how to track applications and how to protect client privacy. It's general introductory information only, and the rules for licensing and trust accounts vary by state, so always follow your employer's processes and your state's requirements.
What you will be able to do
- You'll be able to describe how the roles in a real estate team work together
- You'll be able to keep listing and property records accurate and up to date
- You'll be able to manage appointments and enquiries in an organised way
- You'll be able to track applications and protect client privacy throughout
Course outline
- How Real Estate Teams Work7 min · Lesson notes, example, action task · 2-question quizA real estate team usually includes licensed agents, property managers, administrators and support staff. Each role depends on accurate information and timely communication from the others.
- Listing and Property Records9 min · Lesson notes, example, action task · 2-question quizListings and property records must be accurate, complete and current. Errors in a listing can mislead buyers and create legal risk for the agency.
- Appointments and Enquiries9 min · Lesson notes, example, action task · 2-question quizEnquiries and appointments are where many clients first meet your agency. Responding quickly, recording details clearly and confirming bookings reduces missed opportunities and frustration.
- Tracking Applications9 min · Lesson notes, example, action task · 2-question quizRental and purchase applications involve documents, deadlines and multiple parties. A clear tracker helps you see where each application stands and what is still needed.
- Privacy and Client Information9 min · Lesson notes, example, action task · 2-question quizReal estate handles sensitive information about clients, including identity details and financial circumstances. Protecting that information is a legal and professional duty.
- Tools you'll need6 min · Lesson notes, example, action task · 2-question quizReal estate admin can be managed with a shared calendar, a spreadsheet and a secure document folder. Specialist property management and CRM systems suit agencies with larger volumes.
- Careers & next steps6 min · Lesson notes, example, action task · 2-question quizReal estate admin skills lead to roles in property management, sales support and office operations. This lesson sets out typical paths and how to check what the work is worth.
- Final quiz and certificate10 questions, pass mark 8 of 10. Pass to get your Reesby Academy certificate with a verification link.