Reesby Academy · HR & Recruitment

Workplace Investigations: An Introduction

General introduction to fair, well-documented workplace investigations.

Intermediate · 60 min · 7 lessons · Final quiz · Certificate

About this course

When a workplace concern is raised, how it is investigated matters as much as the outcome. This course introduces the stages of a fair investigation, including scoping and planning, gathering information, keeping good documentation and knowing when to bring in specialist help. It is general information only and not legal advice, so involve HR, an employment lawyer or a qualified investigator where the matter is serious or complex.

What you will be able to do

  • You'll be able to explain the main stages of a workplace investigation and what each one involves
  • You'll be able to scope and plan an investigation so it stays focused and proportionate
  • You'll be able to gather information in a fair, procedurally sound way
  • You'll be able to document an investigation accurately and recognise when to seek specialist advice

Course outline

  1. What an Investigation Involves
    8 min · Lesson notes, example, action task · 2-question quiz
    A workplace investigation is a structured process for finding out the facts about a concern, so a decision can be made fairly. It is not a trial, and it should be proportionate to the seriousness of the issue.
  2. Scoping and Planning
    10 min · Lesson notes, example, action task · 2-question quiz
    A clear scope and plan keep the investigation focused. Define the questions to answer, the people to speak to, the documents to review and the timeframe before you begin.
  3. Gathering Information Fairly
    10 min · Lesson notes, example, action task · 2-question quiz
    Information must be gathered fairly, with each person given a genuine opportunity to respond. Procedural fairness protects the employee, the complainant and the organisation.
  4. Documentation Standards
    10 min · Lesson notes, example, action task · 2-question quiz
    Good documentation records what happened, when, who was involved and what evidence supports each finding. It protects everyone and makes the outcome defensible.
  5. When to Seek Specialist Advice
    10 min · Lesson notes, example, action task · 2-question quiz
    Some investigations are too serious, sensitive or legally complex for an internal team to manage alone. Knowing when to bring in an external investigator or employment lawyer protects everyone.
  6. Tools you'll need
    6 min · Lesson notes, example, action task · 2-question quiz
    Investigations rely on secure storage, accurate notes and clear templates more than on specialist software. Use secure systems that restrict access and keep audit trails where possible.
  7. Careers & next steps
    6 min · Lesson notes, example, action task · 2-question quiz
    Investigation skills are used in HR, employee relations, compliance and risk roles. This lesson sets out where they lead and how to check what the work is worth.
  8. Final quiz and certificate
    10 questions, pass mark 8 of 10. Pass to get your Reesby Academy certificate with a verification link.

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