Privacy policy

1. What we collect

Only what you choose to give us, or what we need to provide our services:

• Job seekers: your name, email, phone, location, LinkedIn profile, work rights, job preferences, salary expectations, your CV and any other documents or photos you send.
• Employers: your name, company, contact details and hiring brief.
• Calls and emails: notes from conversations with our team.
• Website use: we use cookie-free visitor analytics that record the pages viewed, your rough location (country and city) and your device type, with no cookies, and we use it only to improve the site. We don't use advertising trackers.

2. How we use it

To respond to you, match you with suitable roles, introduce you to employers with your permission, provide the services you ask for (such as CVs, coaching and interview training), process payments, and keep our services safe from fraud and misuse. We never sell your information.

3. When you upload your CV

When you add your CV on our website, your browser reads it to fill in the form for you and give you an instant score. When you submit, your CV and details are sent to Reesby and stored securely so our team can match you with roles and contact you.

4. Our talent pool

To help you get found, an anonymised version of your profile may appear in our searchable talent pool for employers. This shows things like your skills, experience level, general location and work rights. Your name, contact details, photo and CV stay hidden. We only share your identity or CV with an employer after you say yes. You can ask us to remove you from the talent pool at any time.

5. Who we share it with

• Employers, only with your permission.
• Trusted service providers who help us run Reesby, such as website hosting and security, email, booking calendars and secure payments. They may only use your information to provide their service to us.
• Authorities, only where the law requires it.

6. Overseas

Because we operate globally and some of our service providers store data outside Australia, your information may be held or accessed overseas. We take reasonable steps to make sure it is protected to a standard similar to Australian law.

7. Keeping it safe and how long we keep it

We use secure systems and limit access to people who need it. We keep your information only as long as we need it for recruitment and our services, or as the law requires, then delete or de-identify it. You can ask us to delete it sooner.

8. Your choices

You can ask to see, correct or delete your information, leave the talent pool, or stop hearing from us about roles and services at any time.

9. AI photo editor

If you use the AI photo editor in your career portal, the photos you choose are sent to our AI provider, OpenAI (which may process them outside Australia, including in the United States), only to create your headshot. We don't send your name or contact details. We keep your uploaded and generated photos to use on your CV and Reesby profile. See our Terms of use.

10. Our CV designs

Sample CVs on our website are fictional and watermarked. See our Terms of use for how our designs may be used.

11. Questions or complaints

Contact us: Show email address. We'll reply as soon as we can, usually within 30 days. If you're not happy with our answer, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

See also our Terms of use and AI Resume Terms & Conditions.